" She brought normality to my life and confidence to help me move forward "

" The first contact was like a lifeline "


Norwich Branch


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  • [My counselling helped me to] “be more open and firm about confronting some realities and grief I was afraid to visit and encouraging our sons to do the same, and by turning what seemed a very worrying prospect to a natural one…she made it all so simple to take those steps I was so worried about and changed a very scary idea into a more natural process……I am very grateful and relieved to have been given confidence and ability to cope with grieving.”

  • “It seemed to be that however I felt at the time I knew I had support.”

  • “She came to my home at a time when I could not go out. Our sessions were longer and more frequent when I needed them most……I was in a dark, dark place when I met her and I feel she saved my life. I am eternally grateful. PS. Could you pass on a message to [the Counsellor] - I got the job I applied for and I started yesterday!!”

  • “I was able to talk about me, rather than have to put a brave face on for my family…..I only saw her for two sessions, in my mind that was enough for me to be able to move forward.”

  • “The counselling was for my son [following the death of his dad]. It has helped him loads. He was very angry and could not accept the situation….. She has helped him understand the pain he is feeling ….. and remember the time he had with his father. She helped him come to terms with the loss therefore easing the burden of everyday life for him and myself.”

  • “Most important. She really listened. And she remembered lots of things I talked about before.”

  • “Gave me the chance to discuss my feelings and to realise they were perfectly normal…it helped me to realise that grief is a process we all have to cope with during life…”

  • “He was instrumental in me regaining my confidence and therefore regaining mental strength to deal with my days. This is a painful, dark journey and frightening. He has, I am convinced, kick started me back to whatever normality might be. I really could not have done it without Cruse…”

  • “Being able to cry whilst talking things through without feeling awkward; also a person who could empathise rather than sympathise….I think the service is really helpful and would recommend it.”

  • “It is a comfort to have had someone listen and recognise my situation and feelings. At times my counsellor made me feel very capable and reassured me that my current state was ‘normal’ and acceptable…”

  • “He helped me to understand my feelings were normal, and how to deal with my feelings and helped me to cope with them…that its fine to be upset but I now manage that better….the service I got was fantastic. My counsellor was very, very good and helped me so much”.

  • “Excellent, and at times, invaluable support…… the acceptance of my situation and friendliness of everyone at Cruse was very important – thank you.”
A Year At Norwich Cruse
Guidance For Health Professionals
Helping Someone You Know Who Is Bereaved
Contact Us And Useful Links
Cruse Norwich are very grateful for the support
given by Petals Florists, Leathes Prior and Norfolk Community Foundation
Norfolk Community Foundation
Petals Florists
Leathes Prior